Privacy Policy & Cookie Notice

Last updated: 17 September 2026

1. Who We Are

GSM Construction & Property Maintenance is a sole trader business operated by Gary Middleton, trading from Chesterfield, Derbyshire. We are the data controller for personal data collected through this website and through the course of providing our services.

• Trading name: GSM Construction & Property Maintenance
• Owner: Gary Middleton
• Address: Chesterfield, Derbyshire [full address available on request]
• Email: info@gsm.construction
• Phone: 07727 263707

2. What Personal Data We Collect

We collect personal data in the following ways:

Enquiry form

When you submit an enquiry through our website, we collect your name, phone number, email address, and any details you include in your message. This data is stored securely within our website and emailed to us for the purpose of responding to your enquiry.

Direct contact

When you contact us by phone, email or social media, we may record your name, contact details and the nature of your enquiry.

Service delivery

When we carry out work for you, we hold your name, address, contact details, and records of the work carried out and any payments made. This is necessary for the performance of our contract with you and for compliance with our legal obligations (including tax records).

3. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Legitimate interests: responding to enquiries from potential customers.
• Contract performance: managing and delivering work we have been instructed to carry out.
• Legal obligation: retaining financial records as required by HMRC.

We do not send marketing emails or add you to any mailing list without your explicit consent.

4. How We Use Your Data

• To respond to your enquiry and prepare a quotation.
• To manage and deliver the agreed work.
• To process and record payments.
• To comply with our legal and regulatory obligations.

We do not sell, rent or share your personal data with third parties for marketing purposes.

5. How Long We Keep Your Data

• Enquiries that do not proceed to work: up to 12 months, then securely deleted.
• Customer records (completed work): 6 years from the date of the last transaction, in line with HMRC requirements.
• Website enquiry form submissions: deleted from our website database within 12 months.

6. Third Parties

Your data may be passed to the following third-party services solely for the purpose of delivering our services:

• Email delivery: We use WP Mail SMTP to send form notification emails. Your enquiry details pass through their servers in transit only.
• Web hosting: Our website is hosted on a UK/EU-based server. Enquiry data is stored there temporarily.

We do not transfer your personal data outside the UK or EEA.

7. Your Rights Under UK GDPR

You have the following rights in relation to your personal data:

• Right of access: request a copy of the personal data we hold about you.
• Right to rectification: ask us to correct inaccurate data.
• Right to erasure: ask us to delete your data where we no longer have a lawful basis to hold it.
• Right to restrict processing: ask us to limit how we use your data.
• Right to data portability: receive your data in a structured, machine-readable format.
• Right to object: object to processing based on legitimate interests.

To exercise any of these rights, please contact us at info@gsm.construction. We will respond within one month.

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk | 0303 123 1113.

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8. Cookie Notice

This website uses cookies, small text files stored on your device by your browser. Below we explain what cookies we use and why.

Essential cookies

These cookies are necessary for the website to function and cannot be switched off. They do not collect any personally identifiable information.

Cookie	Purpose	Duration
wordpress_*	WordPress session management (admin users only). Not set for normal visitors.	Session
wp-settings-*	WordPress editor preferences (admin users only).	1 year

Functional cookies

We do not currently use any analytics, tracking, advertising or third-party cookies. If this changes, this notice will be updated and a consent mechanism will be added.

Managing cookies

You can control and delete cookies through your browser settings. For guidance, visit aboutcookies.org. Please note that disabling cookies may affect the functionality of some websites.

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9. Changes to This Policy

We may update this Privacy Policy and Cookie Notice from time to time. The date at the top of this page shows when it was last revised. Continued use of this website after changes are posted constitutes acceptance of those changes.

10. Contact Us

For any questions about this policy or how we handle your data, please contact:

Gary Middleton, GSM Construction & Property Maintenance
Email: info@gsm.construction
Phone: 07727 263707